Welcome to Delstar (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://delstar.shop/, purchase products, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and account activity
- Improve our website and services
- Prevent fraudulent transactions
- Send promotional emails and marketing communications (with your consent where required)
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
You can control cookie settings through your browser. Disabling cookies may affect certain website features and functionality.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Analytics and marketing service providers
- Legal authorities when required by law
These third parties are permitted to use your information only as necessary to provide services on our behalf.
5. Payment Security
We work with reputable payment processors to securely process transactions. We do not store complete payment card information on our servers.
All payment information is handled according to applicable industry security standards.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Comply with legal obligations
When information is no longer required, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Data portability
- Opt-out of marketing communications
To exercise your rights, please contact us using the information provided below.
8. Email Marketing
If you subscribe to our marketing communications, we may send promotional emails regarding products, offers, and updates.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to remove such information promptly.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Delstar
Website: https://delstar.shop/
Contact Page: https://delstar.shop/contact-us/
Email: support@delstar.com
Phone: +1 785 587 8326
Address: 2719 Anderson Ave, Manhattan, KS 66502, United States
Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)
Live Chat: Available through our website for immediate assistance.